Returns & Exchanges
At Cherry Collectables, we want you to love your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition. If your order isn't quite right, our simple process ensures a smooth exchange or refund experience.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and receive a return authorization.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Ship the Items
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our team inspects your returned items, we will process your refund to the original payment method or ship out your requested exchange within 5 business days.