Frequently Asked Questions
Everything you need to know about shopping with Cherry Collectables.
How long will it take to receive my order?
Standard shipping usually takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Afterpay.
How can I track my shipment?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your package's progress.